Question 1

What is Xtell?

Accepted Answer

Xtell is a UK career intelligence platform tracking how AI, automation and robotics are reshaping the labour market — powered by live Adzuna job data, McKinsey Future of Work research, and LinkedIn Skills on the Rise 2026.

Question 2

Who is Xtell for?

Accepted Answer

Xtell is designed for professionals, founders, freelancers, students, board members, and investors — anyone who wants data-driven insight into the UK job market and their career trajectory.

Question 3

Do I need an account to use Xtell?

Accepted Answer

You can browse the public dashboard without an account. Signing up unlocks personalised intelligence based on your profile, and an Xtell Pro subscription gives you access to premium features.

Question 4

Is Xtell available outside the UK?

Accepted Answer

Xtell's labour market data is currently focused on the UK. You can access the platform from anywhere, but the insights and job data are UK-specific.

Question 5

How much does Xtell Pro cost?

Accepted Answer

Xtell Pro is £15/month for Founding Members. This price is locked in for the lifetime of your continuous subscription.

Question 6

Is there a free trial?

Accepted Answer

Yes — every new Pro subscriber gets a 7-day free trial. You won't be charged until the trial ends, and you can cancel at any time during the trial at no cost.

Question 7

How do I cancel my subscription?

Accepted Answer

You can cancel anytime via the "Manage Plan" option in your account. Cancellation takes effect at the end of your current billing period — you'll keep access until then.

Question 8

Can I get a refund?

Accepted Answer

Subscription fees are non-refundable after billing. If you believe you've been charged in error, contact support@xplorient.com within 14 days and we'll review your case. See our Terms of Use for full details.

Question 9

What payment methods do you accept?

Accepted Answer

Payments are processed securely by Stripe. You can pay with all major credit and debit cards. We never store your card details.

Question 10

What is the profile used for?

Accepted Answer

Your profile powers personalised dashboards, intelligence panels, and career recommendations. The more complete your profile, the more relevant your insights.

Question 11

What profile information do you collect?

Accepted Answer

We collect professional details you provide — such as job title, industry, seniority, career goals, and role identities (e.g. Founder, Board Member). Full details are in our Privacy Policy.

Question 12

Can I have multiple career identities?

Accepted Answer

Yes — Xtell supports multi-role identities. You can select roles like Employed, Founder, Board Member, Investor, Student, or Freelancer, and switch between them using the context switcher.

Question 13

Can I delete my profile data?

Accepted Answer

Yes. Contact support@xplorient.com to request deletion of your account and all associated data. We'll process it within 30 days.

Question 14

Where does Xtell's job data come from?

Accepted Answer

Live job market data is sourced from Adzuna, covering the UK labour market. Data is cached and refreshed regularly to balance freshness with API limits.

Question 15

How accurate are the career insights?

Accepted Answer

Role evolution projections, risk scores, and archetype classifications are modelled estimates based on market data and algorithms. They are informational only and should not be treated as professional career advice.

Question 16

How often is the data updated?

Accepted Answer

Job market data is refreshed every few hours. The freshness of data is indicated by the data freshness badge visible on the dashboard.

Question 17

Does Xtell use AI?

Accepted Answer

Yes — Xtell uses AI models to generate career insights and personalised recommendations. These are algorithmic suggestions to inform your thinking, not automated decisions.

Frequently Asked Questions

General

Pro Subscription & Billing

Profile & Personalisation

Data Sources & Accuracy